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Terms & Conditions

Terms and conditions. Here is where we spell it out.

We are a small company, with simple terms and conditions. there is no fine print. You order sandals and we send them to you. Sandals usually ship to you the next day, if we are backed up it may take up to 2 days to ship. you will receive a confirmation of shipping (comes from usps.com- sometimes goes to spam folder) its simple, have a great day! We have an "eternal guarantee" we guarantee you will be enternally grateful you got these sandals, if your not let us know
 

Exchanges

Please read FAQ page for more details! We will accept exchanges (an exchange is when you have a sandal that does not fit you properly and you want to turn it in for a different pair) up to 30 days. Days are defined as number of days from the date you receive your order. All exchanges must be accompanied by a receipt (email confirmation-this is the receipt that we put in your package when you receive your goods), and all exchanges must be sent to:

Nomadic State of Mind/ exchange
Po Box 321
Fayetteville, NC 28302

**please write directly on the receipt what you want to swap out for***

All exchanges are subject to approval. We will not accept anything that appears to have been worn, washed, smoked, or damaged in any way. the easiest way to send them back is to visit usps.com and print your label to our po box at your home and put them in the mailbox.
 

Refunds/returns/"i want my money back"


OK, once in a while someone orders our sandals and they just don’t work for them, rarely happens, but our sandals are not for everyone, we know that. Our products may be returned up to 30 days from the receipt of purchase. We will not except any merchandise back unless it is returned exactly the way we sent it to you- no sign of wear and all tags, etc. in tact. We attempted to come up with the most fair method of a refund. We can either refund your payment (-$5 restocking fee-read why we do that below) or give you a store credit for something else. You would need to ship them back to the address above, and write on the receipt that you would like a refund, and the reason you want a refund (that helps us make decisions on future products). Why do you charge a restocking fee? Returns are time consuming on our end and it keeps Jeff employed.

If you don't get what you ordered

if your order is wrong, please contact the numbers or emails below.  we will instruct you to send it back, write on the receipt what is incorrect.  we will reimburse your shipping and correct your order.
 
customer service #"s  877-nomadsm  877-666-2376
customer service email- orders.nomadic@gmail.com
 
peace. love. and comfy shoes!