F.A.Q.

1. Are the sandals comfortable? Seriously.. would we make them if they weren't? We use the softest polypro rope for that purpose. we use the best quality rope, we have our rope made to our specs.

2. What size do I need?? sandals run true to size, However if you are a half size we reccomend ordering the next size up. (ie. if you usually where a 9.5, and sometimes where a 10- then order a 10-10.5, but if you where a 9.5 but sometimes where a 9 then order the 9-9.5. (see size chart)

3. What style should I get? You will be satisfied with whatever style you pick, all sandals are adjustable except the slip on. If you just can't decide, start wth the JC.

4. Where can i wear them? Really, any where you'd like. As a matter of fact we wear nothing else (well occassionally some clothes, but prefer not). Some people like 'em in the water, some like to keep them dry.Our sandals have been seen on boat decks, in rafts and kayaks, on the beach, at the mall (yuck), around the house, at the pool, on some stages, and in jails. check out the testimonial page.

5. Can i order if i live outside the u.s? Yes you can order right off our site, but you should check the international distributor page, sometimes distributors can ship you a pair of sandals inside your own country costing you less in shipping.

6. What is your exchange policy? We will accept exchanges (an exchange is when you have a sandal that does not fit you properly and you want to turn it in for a different pair) up to 30 days. Days are defined as number of days from the date you receive your order. All exchanges must be accompanied by a receipt (email confirmation-this is the receipt that we put in your package when you receive your goods), and all exchanges must be sent to:

Nomadic State of Mind/ exchange

Po Box 321

Fayetteville, nc 28302

**please write directly on the receipt what you want to swap out for***

All exchanges are subject to approval. We will not accept anything that appears to have been worn, washed, smoked, or damaged in any way.

7. What is your refund/return policy? OK, once in a while someone orders our sandals and they just don’t work for them, rarely happens, but our sandals are not for everyone, we know that. Our products may be returned up to 30 days from the receipt of purchase. We will not except any merchandise back unless it is returned exactly the way we sent it to you- no sign of wear and all tags, etc. in tact. We attempted to come up with the most fair method of a refund. We can either refund your payment (-$5 restocking fee-read why we do that below) or give you a store credit for something else. You would need to ship them back to the address above, and write on the receipt that you would like a refund, and the reason you want a refund (that helps us make decisions on future products). Why do you charge a restocking fee? Returns are time consuming on our end.

8. How long after I order them do they get to me? We feel confident that if you are ordering our sandals, you won’t want to return them, but every once in a while we see that our sandals are not for everyone, or you got them as a gift for someone that already has 14 pairs of our sandals, and just doesn’t need another pair. What we have decided to do is this. If you want to refund, please send them back to our PO box, with directions on the receipt you received in the package that you would like a refund. This must be done within 30 days of receipt of your order, and sandals mush be unworn—just like they came to you. We charge a $5 restocking fee per order. If you ordered 5 pairs and returned all of them your restocking fee is $5, same if you return 1 pair. We feel this is the most fair way to do this. You can either send a restock fee check written out to Nomadic State of Mind, or write on the receipt that you would like us to take it out of your refund. Questions? Send an email to orders.nomadic@gmail.com

9. How do I take care of them? go to product info and scroll down and read "Sandal Care", or click here

10. Can I mail my money in? yes send a check/money order to our PO Box at the bottom of this page, snail mail takes a little longer. make sure you include your address and what you want!

11. Is online ordering secure? We have recently upgraded to a secure server for our online store. We are also confident with paypals online payment security, and we think you should be too.

12. What if I don't have a paypal account? you don't need a paypal account, just a valid credit card.

*Please use credit cards wisely."

14. Why are your prices different from online sales and when we see you at festivals? you can expect to pay more at retail festival events, the small additional amount added to the price at festivals covers our insurance, employees, etc. it's like getting your sandals hand delivered.

Nomadic State of Mind

Po Box 321

Fayetteville, NC 28302